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SHIPPING & RETURNS

SHIPPING 

We ship certain sizes of our worm castings to any address within the state of Virginia. Virgina state sales tax and shipping is calculated at checkout.

Online orders typically ship next day from our central Virginia location via USPS Priority Mail. Please allow an additional 2-5 days for transit based on delivery location. Tracking is sent via email on the day your order ships. 

RETURNS

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. We will make every effort to correct the error. Items that are damaged in transit will qualify for replacement or store credit.

CUSTOMER CARE

We're always just a click away! Email us with any questions or concerns. Our customer care department will be in touch, typically within 1 business day.

PRIVACY & SAFETY

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Terra Firma Landscaping LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

PAYMENT METHODS

- Paypal

- Sorry, we do not currently accept credit cards

FAQ
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